Troubleshooting Your Network Software Configuration
When connecting a Windows workstation to a network, in addition
to the network card and cable there are three basic software parameters
to consider. These are:
1.0 Network Protocol TCP/IP is the network protocol required
for accessing the Internet, and largely for this reason it has become
the standard on almost all PC LANs. TCP/IP is normally installed
when you install a new network card. You may still encounter NetBEUI,
the original Windows networking protocol, either by itself or in
addition to TCP/IP, and on networks using Novell NetWare servers
you may also need IPX/SPX.
2.0 Client for Microsoft Networks This permits logon to
a Microsoft network and the capability to share network resources.
In a NetWare network, the counterpart is Microsoft Client for NetWare.
3.0 File and Printer Sharing This is only needed for systems
that will be sharing some of their own resources, such as drives,
folders or local printers, with other network users.
There are several ways that these configurations can be added or
verified, including a Microsoft wizard for the technologically faint
of heart. The most direct way is to right-click on your Network
Neighborhood (or My Network Places) and then select Properties from
the pop-up menu. If you have XP, there is an additional step of
right-clicking on Local Area Connection, and then selecting Properties
again.
On the General tab you will see a list of the network protocols
and services that are already installed, and three buttons labeled
Install, Uninstall, and Properties. To add something, click the
Install button. Next, choose whether you want to add a Client, Service,
or Protocol. TCP/IP can be added from Protocol. Client for Microsoft
Networks uses Client of course, and for File and Printer Sharing,
choose Services. In some operating systems, you would need to select
Microsoft first before you get to these configuration options.
Each version of Windows has slight variations, but there are certain
basics you need to know to configure or troubleshoot your systems
network configuration. These are:
a. Static or Dynamic IP addressing If you are using static
IP addressing, you will need to manually enter the correct IP address,
subnet mask, DNS, and gateway. If your network has a DHCP service
running, this information will all be provided by your DHCP server.
b. Domain logging If your network uses a PDC (Primary Domain
Controller) server, make sure you have configured your system with
the correct domain name to log in and have created a login and password
for this account.
c. Workgroup name Every computer in your network must use
the same workgroup name, or shared resources such as folders, drives,
and printers wont be able available to some users.
d. Computer name Each computer must have a unique computer
name. If you have duplicate computer names, those computers wont
be able to access shared resources.
e. Resources to share Resources can easily be shared by
just right clicking an icon for the drive, folder or printer and
then select Sharing from the pop-up menu. Depending on your OS version,
there may be some security requirements that you would have to configure
first.
f. Internet Connection There are many third party proxy
services (such as Wingate and WinProxy) and these might require
you to install their particular client program on your system in
order to connect to the internet. Another option for a peer-to-peer
network is ICS (Internet Connection Sharing) that is built in to
some Windows versions. Routers, gateways, or access points can be
configured to share internet connection also, so you would need
to point your workstation to the correct device as your access.
Its basically a matter of determining where the Internet access
is available in you network, and then configuring for that. Configuring
the network itself to provide Internet access is the subject of
another tech tip.